What Does a Courier Service Do?

Courier Services Provide Transportation, Delivery and Storage Offerings 

If just one thing goes wrong in a business process, if there is a misstep in the delivery and transportation of goods, the whole show may come to a screeching halt. No one wants that to happen. Chaos is terrible.

Courier delivery services are important to keep the world moving forward. If your company’s driver is out sick, who will make the time-sensitive deliveries? Your local courier service will step in. If you work at a medical facility and need to deliver last-minute lab specimens, your local courier can help here too. 

Did you know that some couriers offer storage? Small businesses often do not have the space to store inventory or extra office materials. Excel’s courier services, for example, offer delivery and storage. In fact, we provide long-term and short-term storage for customers. All parts of the logistics are needed to keep business moving forward.

Here's a video we put together that will give you an idea of the capabilities of a Courier Service and what they do. You can also keep reading for a quick summary, although we highly recommend the two or three minutes to watch...

Time Sensitive, Door-to-Door Delivery 

Many times, deliveries are time-sensitive. The pressure to deliver on time can be huge.  We at Excel Courier understand the meaning of perfect timing. Level-headed team members calmly handle urgent requests and always get the job done. When an emergency need arises, rest assured that Excel Courier can handle it. There isn’t much in the courier services industry that we haven’t seen. Here are just a few examples of what we have encountered:

• Life-saving medicines
• Urgent medical lab specimens
• Same-day parts delivery to keep your business up and running
• Organs for transplants
• High-secure data center servers
  
  

Courier Technology for Maximum Efficiency

When you ask a third party to deliver and transport items for your business, you want to hire the best courier. To be the best, a courier service must invest in itself—in its infrastructure, people, and courier management technology. 

Investing in technology such as GPS tracking, route optimization, specialized courier software, and processes to provide real-time tracking is crucial. Make sure your new courier partner has these capabilities. With these tools, the courier you choose can give you up-to-the-minute feedback. A courier company that cannot do that might not suit your business needs.

The frustrating thing about most courier services is that you don’t know what’s happening with your package until it is delivered. That middle part of the journey, while the package is in transit, can be a black hole that is unsuitable for business!  Excel Courier uses the most current GPS technology to track deliveries and communicate with our clients. Very soon, we will be offering up-to-the-minute information that can be seen online. 

Customized Courier Services

No two businesses are alike, and therefore, you can’t afford to hire “cookie cutter” courier services. To be great at what a courier does, they have to be adaptable to your needs. Courier offerings can be customized with:

• On-demand courier services
• Medical courier services
• Dedicated delivery services
• Temperature controlled services
• Logistics Solutions

Look for a courier service that hires the right people and is the right size for your needs. Flexibility is important. Make sure you ask the right questions so you’ll know if you're working with a courier who has the capability to flex and fit your needs. 

Local Courier Services in the Mid-Atlantic Region 

Excel Courier is a warehousing and transportation company located throughout the Mid-Atlantic region. We have locations in five major cities: Ashburn, VA; Sterling, VA; Richmond, VA; Beltsville, MD; and Harrisburg, PA. Each location is strategically close to at least one airport and major highways, allowing us to ship across the United States and worldwide.

Our headquarters is located in Ashburn, VA, and from there, we coordinate all our courier and logistics services. Customer service is on-site twenty-four hours a day, seven days a week, 365 days (24/7/365) a year. With one phone call, we can coordinate your pick-up and delivery. You can also opt to log into our portal and communicate that way.

Why Choose Excel Courier for Your Courier Service Needs

At Excel, we have the resources and expertise. Because of our size and the unique employees we hire, we customize our services to our clients’ needs. This means that we have the flexibility to “deliver” what we promise no matter the project we take on. Working with Excel Courier, you will get a higher standard of customer service than you will from anyone else.   

If you are considering your options, give Excel Courier a call!