Jennifer Douglas Promoted to Client Services Manager

We are excited to share an important promotion. Effective Monday, February 26, 2024, Jennifer Douglas is promoted to Client Services Manager!

Jennifer has always been more than just a colleague; she's been a guiding force within our team. She’s a mentor and she’s a leader. She has a remarkable talent for helping her team navigate challenges and grow both personally and professionally.

Jennifer embodies our culture of accountability. She understands the importance of holding both herself and others to high standards, ensuring that we consistently deliver our best work.

What truly sets Jennifer apart is her unwavering dedication to Excel. Rain, shine or snow she's always here, giving her all and then some. Her commitment and passion for what we do inspires the team to do their best work. 

It's with great pleasure that we announce Jennifer's promotion to Client Services Manager. It's a role she's earned, and we have all the confidence that she will excel in this new position. 

Jennifer, congratulations on this well-deserved promotion. We're incredibly fortunate to have you as part of our team.

What Does Client Services Mean? Feat. Jennifer Douglas

In this video, Jennifer, with notable passion, shares her personal insights on what client service means to her and how they go beyond just meeting expectations. 

How Jennifer always shows up to do her best 

This article, Medical Delivery Quality Assurance Stories, was heavily influenced by our conversation with Jennifer and her team's experiences. Her level of commitment and dedication to not only the success of her team but also to the satisfaction of our clients stands out when you read about the critical situations she has encountered in her 16 years here at Excel Courier. 

CONGRATULATIONS JENNIFER!